Privacy Policy

Effective Date: August 31, 2026

At IronPeak Equipment ("IronPeak Equipment," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through ironpeakequipment.shop (the "Website").

By using our Website or purchasing our products, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us when you:

• Visit or browse our Website

• Create a customer account

• Place an order

• Contact customer support

• Subscribe to marketing communications

• Request information about our products or services

The information we may collect includes:

Personal Information

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order information

• Purchase history

• Customer service communications

• Information you voluntarily provide to us

Payment Information

Payments made through our Website may be processed by third-party payment providers.

We do not intentionally store complete credit or debit card numbers on our own systems when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of visits

• Website interactions

• Approximate location information derived from IP address

This information may be collected through cookies, pixels, tags, analytics tools, and similar technologies.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations

• Send shipping updates

• Respond to customer inquiries

• Provide customer support

• Process returns and refunds

• Prevent fraud and unauthorized transactions

• Maintain and improve our Website

• Understand how customers use our Website

• Improve our products and services

• Measure advertising and marketing performance

• Provide personalized content and advertising where permitted

• Send promotional communications where permitted by law

• Comply with applicable legal, tax, accounting, and regulatory requirements

3. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to provide essential functionality, remember preferences, understand Website usage, analyze traffic, and improve the customer experience.

Cookies and similar technologies may also be used by Shopify and third-party service providers that support our store, including analytics, advertising, payment, and ecommerce services.

Where required by applicable law, we request consent before using certain non-essential cookies or tracking technologies.

You may manage your cookie preferences through available Website controls or your browser settings.

Disabling certain cookies may affect some Website functionality.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our Website, process orders, and provide services to customers.

Shopify may process personal information in connection with providing its services to us.

5. How We Share Your Information

We may share personal information with third parties when reasonably necessary to operate our business and provide services to you.

These parties may include:

• Shopify and ecommerce service providers

• Payment processors

• Banks and financial service providers

• Shipping and freight carriers

• Fulfillment providers

• Hosting and technology providers

• Customer support providers

• Analytics providers

• Advertising and marketing providers

• Fraud prevention and security providers

• Professional advisers

• Government authorities or law enforcement when legally required

We do not sell personal information for monetary consideration.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

6. Order and Shipping Information

To fulfill your purchase, we may provide necessary customer information to shipping carriers, freight companies, fulfillment providers, and other service providers involved in delivering your order.

This information may include:

• Name

• Shipping address

• Email address

• Telephone number

• Order details

This information is shared only as reasonably necessary to process, fulfill, and deliver your order and provide related services.

7. Marketing Communications

If you subscribe to promotional communications or provide the required consent, we may send you information about:

• Products

• Special offers

• Promotions

• Discounts

• New products

• Store updates

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

You may still receive important transactional communications, such as order confirmations, shipping notifications, and customer service messages.

8. Analytics and Advertising

We may use analytics and advertising technologies to understand Website activity, measure marketing performance, and improve our products and services.

These technologies may collect information such as:

• IP address

• Device information

• Browser information

• Pages viewed

• Website interactions

• Advertising interactions

Where required by applicable law, we will provide appropriate consent and opt-out mechanisms for certain tracking, advertising, or data-sharing activities.

9. Legal Bases for Processing — United Kingdom

If you are located in the United Kingdom, we may process personal information based on one or more applicable legal bases, including:

• Performance of a contract — such as processing and fulfilling an order you place with us.

• Legal obligation — where processing is necessary to comply with applicable laws or regulations.

• Legitimate interests — where processing is reasonably necessary for our business operations, fraud prevention, security, customer service, or improvement of our services, provided those interests do not override your applicable rights.

• Consent — where we ask for your consent, such as for certain marketing communications or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

Therefore, we cannot guarantee absolute security of personal information.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Provide our services

• Maintain business and transaction records

• Process returns and refunds

• Resolve disputes

• Prevent fraud

• Comply with legal, tax, accounting, and regulatory obligations

• Enforce our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These rights may include:

• Requesting access to personal information we hold about you

• Requesting correction of inaccurate information

• Requesting deletion of certain information

• Requesting information about how your information is collected and used

• Objecting to certain processing

• Requesting restriction of certain processing

• Requesting portability of certain information

• Withdrawing consent where processing is based on consent

• Opting out of certain marketing or targeted advertising activities

These rights may be subject to applicable legal limitations and exceptions.

We may need to verify your identity before processing certain privacy requests.

13. United States Privacy Rights

Depending on the state in which you reside, you may have additional privacy rights under applicable U.S. state privacy laws.

Depending on the applicable law, these rights may include the ability to:

• Know or access personal information collected about you

• Request correction of inaccurate information

• Request deletion of personal information

• Obtain information about categories of information collected or disclosed

• Opt out of certain targeted advertising or data-sharing activities

• Exercise other rights provided by applicable state law

We will process valid privacy requests in accordance with applicable law.

We will not unlawfully discriminate against you for exercising privacy rights available to you.

14. United Kingdom Privacy Rights

If you are located in the United Kingdom, applicable UK data protection laws may provide you with rights including:

• The right to access your personal information

• The right to correct inaccurate information

• The right to request deletion

• The right to restrict certain processing

• The right to object to certain processing

• The right to data portability

• The right to withdraw consent where processing is based on consent

You may also have the right to lodge a complaint with the applicable UK data protection supervisory authority.

15. Children's Privacy

Our Website is not intended for children who are not legally permitted to use the Website or provide personal information under applicable law.

We do not knowingly collect personal information from children for the purpose of making purchases or creating customer accounts without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

17. International Data Transfers

Because we sell to customers in the United States and United Kingdom and use third-party service providers, personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

18. Data Sharing and Opt-Out Rights

Where applicable law provides you with the right to opt out of certain sharing, targeted advertising, or similar processing activities, you may exercise those rights through available privacy controls on our Website or by contacting us.

Where supported by applicable law and technology, we may recognize applicable browser-based privacy signals such as the Global Privacy Control (GPC).

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, products, services, technology, or applicable legal requirements.

When changes are made, we will update the Effective Date at the top of this policy.

We encourage customers to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:

IronPeak Equipment
Website: ironpeakequipment.shop
Email: Help@ironpeakequipment.shop