Shipping Policy

Effective Date: August 31, 2026

At IronPeak Equipment, we are committed to providing reliable and transparent shipping for orders placed through ironpeakequipment.shop.

We sell Wooden Chairs to customers in the United States and United Kingdom.

1. Shipping Locations

We currently ship eligible products to customers in:

• United States
• United Kingdom

We offer free standard shipping on all orders to the United States and the United Kingdom, with no minimum order value.

Shipping availability may vary depending on the product and delivery destination. Any applicable customs duties or import taxes are separate from shipping charges, as explained in Section 11

2. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will generally be processed on the next available business day.

Once your order has been shipped, we will provide shipping confirmation and tracking information when tracking is available.

3. Delivery Time

Our estimated delivery time is:

3–5 business days

Delivery times are estimates and may vary depending on the product, destination, shipping carrier, weather conditions, holidays, or other circumstances outside our reasonable control.

The estimated delivery timeframe applies after the order has been processed and shipped.

Certain large, oversized, or specially packaged wooden chairs may require additional delivery coordination with the carrier.

4. Shipping Charges

IronPeak Equipment offers free standard shipping on all orders to the United States and the United Kingdom.

There are no standard shipping fees or minimum order requirements.

Customs duties, import taxes, and other government-imposed import charges are separate from shipping fees and may be payable by the customer, as explained in Section 11.

5. Tracking Information

When tracking is available, tracking information will be provided after the order has been shipped.

Please allow some time for tracking information to become active after the carrier receives and scans the shipment.

Customers can use the tracking information provided to monitor the progress of their delivery.

6. Large and Oversized Wooden Chairs

IronPeak Equipment may offer large or oversized wooden chairs that require additional delivery coordination.

Depending on the product and destination, these orders may be shipped using a standard carrier or specialized delivery service.

The carrier may contact you to arrange delivery.

Customers are responsible for ensuring that the delivery address is accessible and suitable for the delivery of the ordered products.

If special delivery requirements apply, customers should contact us before placing an order.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact information when placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error after placing an order, contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but changes cannot always be guaranteed.

IronPeak Equipment is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer, subject to applicable law.

8. Shipping Delays

Although we work to ship orders within the stated timeframe, delays may occasionally occur.

Possible causes include:

• Carrier delays
• Severe weather
• Public holidays
• Transportation disruptions
• Incorrect or incomplete delivery information
• Customs or import procedures
• Unexpected logistical issues
• Other circumstances outside our reasonable control

If a delay occurs, we will make reasonable efforts to assist customers and provide available shipment information.

9. Damaged Shipments

Customers should inspect their shipment upon delivery whenever possible.

If an order arrives visibly damaged, please document the condition of the package and product with photographs and contact us as soon as possible.

For deliveries of larger or oversized wooden chairs, customers should follow the carrier's procedures for reporting visible damage and, where appropriate, note the damage on the delivery receipt.

Please retain the original packaging and shipping materials until the issue has been reviewed.

10. Lost or Missing Shipments

If tracking indicates that an order was delivered but you cannot locate it, please contact us promptly.

We may work with the shipping carrier to investigate the delivery and determine the appropriate next steps.

Customers may be asked to provide additional information to assist with the carrier's investigation.

11. United Kingdom Orders

IronPeak Equipment offers free standard shipping to customers in the United Kingdom.

Shipping charges are fully covered by IronPeak Equipment.

Orders may be subject to customs duties, import VAT, taxes, or other import-related charges imposed by the relevant authorities.

These charges are not included in the product price unless explicitly stated at checkout.

Where permitted by applicable law, customers are responsible for paying any customs duties, import taxes, or related charges assessed upon importation or delivery.

Customs clearance procedures may occasionally affect estimated delivery times.

12. Shipping Questions

If you have questions about shipping, delivery times, tracking, or a specific product's delivery requirements, please contact us before placing your order.

IronPeak Equipment
Website: ironpeakequipment.shop
Email: Help@ironpeakequipment.shop

We will be happy to assist with your shipping-related questions.

13. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping procedures, carriers, products, or applicable requirements.

Any updates will be posted on this page with a revised effective date.