Shipping policy

Effective Date: August 31, 2026

At IronPeak Equipment, we are committed to providing reliable and transparent shipping for orders placed through ironpeakequipment.shop.

We sell Automotive, Garage, Construction & Outdoor Equipment to customers in the United States and United Kingdom.

1. Shipping Locations

We currently ship eligible products to customers in:

United States
United Kingdom

Shipping availability may vary depending on the product and delivery destination. Any applicable shipping options and charges will be displayed during checkout.

2. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will generally be processed on the next available business day.

Once your order has been shipped, we will provide shipping confirmation and tracking information when tracking is available.

3. Delivery Time

Our estimated delivery time is:

3–5 business days

Delivery times are estimates and may vary depending on the product, destination, shipping carrier, weather conditions, holidays, or other circumstances outside our reasonable control.

The estimated delivery timeframe applies after the order has been processed and shipped.

Certain large, heavy, oversized, or specialized equipment may require additional delivery coordination with the carrier.

4. Shipping Charges

Applicable shipping charges are displayed during checkout before an order is completed.

If a product qualifies for free shipping or a shipping promotion, this will be clearly indicated on the relevant product page or during checkout.

Additional charges may apply to certain remote locations, special delivery requirements, oversized shipments, or other services where applicable.

5. Tracking Information

When tracking is available, tracking information will be provided after the order has been shipped.

Please allow some time for tracking information to become active after the carrier receives and scans the shipment.

Customers can use the tracking information provided to monitor the progress of their delivery.

6. Large and Heavy Equipment

IronPeak Equipment offers products that may be large, heavy, or oversized, including certain automotive, garage, construction, and outdoor equipment.

Depending on the product and destination, these orders may be shipped using a freight carrier or specialized delivery service.

The carrier may contact you to arrange delivery.

Customers are responsible for ensuring that the delivery address is accessible and suitable for the type of delivery vehicle and equipment being delivered.

If special delivery requirements apply, customers should contact us before placing an order.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address and contact information when placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error after placing an order, contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but changes cannot always be guaranteed.

IronPeak Equipment is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer, subject to applicable law.

8. Shipping Delays

Although we work to ship orders within the stated timeframe, delays may occasionally occur.

Possible causes include:

Carrier delays
Severe weather
Public holidays
Transportation disruptions
Incorrect or incomplete delivery information
Customs or import procedures
Unexpected logistical issues
Other circumstances outside our reasonable control

If a delay occurs, we will make reasonable efforts to assist customers and provide available shipment information.

9. Damaged Shipments

Customers should inspect their shipment upon delivery whenever possible.

If an order arrives visibly damaged, please document the condition of the package and product with photographs and contact us as soon as possible.

For freight deliveries, customers should follow the carrier's procedures for reporting visible damage and, where appropriate, note the damage on the delivery receipt.

Please retain the original packaging and shipping materials until the issue has been reviewed.

10. Lost or Missing Shipments

If tracking indicates that an order was delivered but you cannot locate it, please contact us promptly.

We may work with the shipping carrier to investigate the delivery and determine the appropriate next steps.

Customers may be asked to provide additional information to assist with the carrier's investigation.

11. United Kingdom Orders

Orders shipped to the United Kingdom may be subject to applicable customs duties, import taxes, VAT, or other charges depending on the product, shipment, and applicable regulations.

Any charges that are not included in the purchase price or checkout total may be the customer's responsibility where applicable.

Delivery times for UK orders may also be affected by customs or import procedures.

12. Shipping Questions

If you have questions about shipping, delivery times, tracking, or a specific product's delivery requirements, please contact us before placing your order.

IronPeak Equipment
Website: ironpeakequipment.shop
Email: Help@ironpeakequipment.shop

We will be happy to assist with your shipping-related questions.